Find quick answers to your questions below...

Order Status
Has my order shipped?
How do I edit the items in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My product is missing parts.
When will my backorder arrive?
My Account
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return policy?
When will my order ship?
International Shipping
Do you ship to my country?
What are my payment choices?
When will my order ship?
What is the return policy?
Guarantees
Low Prices
Privacy Policy
Security
Pricing and Billing
My first order was declined so why did you charge me twice?!
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Buyer's Guide
How do I buy/redeem a gift certificate?
How do I contact you?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
Artwork Questions
Can I put multiple designs on one screen?
How should I format my artwork files?
Where do I upload my artwork?
Screen Print Troubleshooting
How do I prevent the ink from clogging in my screen?
What kind of ink do I use for printing paper, cardboard, bags, etc?
Which mesh count should I choose?
Why aren't my screens washing out properly after exposing?
Why is my plastisol print fading or cracking after washing?
Why is my print coming out smudged or bleeding?
Why is my print not coming out cleanly at the edges?
Why is my print not lining up after flashing my garment?
Why is my water based print fading after washing?